Privacy Policy

Effective Date: March 2026

1Introduction

Welcome to 3DLIGO ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Service"). This policy complies with global privacy regulations including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Google's Publisher Policies.

2Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. The categories of Personal Information we collect include:

A. Identity & Contact Data

Includes first name, last name, username, email address, billing address, and phone numbers when you register an account or make a purchase.

B. Financial Data

Payment details are processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not directly store your credit card numbers on our servers.

C. Technical & Usage Data

Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and information about how you interact with our 3D models and website features.

D. User-Generated Content

Any comments, reviews, or 3D files you upload to our platform as a digital asset seller or community member.

3Cookies, Google Analytics & Advertising

We use cookies, web beacons, tracking pixels, and other tracking technologies to automatically collect information and personalize your experience.

  • Google Analytics: We use Google Analytics to analyze website traffic. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy.
  • Google AdSense / DoubleClick DART Cookie:As a third-party vendor, Google uses cookies to serve ads on our site. Google's use of the DART cookie enables it and its partners to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
  • Third-Party Advertising: Third-party vendors and ad networks may serve ads on this site. You can opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.

4How We Use Your Data

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account, including processing transactions and sending related information like purchase confirmations and invoices.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
  • Administer sweepstakes, promotions, and contests.
  • Increase the efficiency and operation of the Site and monitor/analyze usage and trends to improve your experience.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

5Data Security & Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Know (Access): You have the right to request access to the personal data we hold about you.
  • Right to Deletion (Erasure/Right to be Forgotten): You may request that we delete your personal information, subject to certain exceptions.
  • Right to Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Right to Opt-Out of Sale: Under CCPA, California residents have the right to opt-out of the "sale" or "sharing" of their personal information to third parties. (Note: We do not sell your personal data).
  • Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
  • Right to Withdraw Consent: Where we rely on consent to process your personal data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the information in Section 8. We will respond to your request within 30 days.

7Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately.

Contact Us

If you have questions or comments about this Privacy Policy, your privacy rights, or our data processing practices, please contact our Data Protection Officer at:

3DLigo Global Inc.

Attn: Legal & Privacy Department

[email protected]